Responsible Gaming

At Seneca Niagara Resort & Casino, we take responsible gambling seriously and provide a comprehensive guide to help you gamble safely and responsibly.

Gambling should be viewed as entertainment, not income. To maintain healthy habits:

Set realistic expectations about your chances of winning.
Don't chase losses – stop when you've reached a losing streak.
Manage your emotions: don't let stress or excitement dictate your betting decisions.

Budget and Bankroll Management

Set aside funds specifically for gaming, ensuring you can afford to lose them. This will prevent overextending yourself financially.

Track your winnings and losses: Set deposit limits to control how much money is at risk. Establish loss limits to avoid significant financial setbacks. Monitor wager size: bet responsibly to maintain a steady balance between entertainment value and potential gain or loss.Regularly review bankroll levels:

Deposit, Loss, Wager, and Session Limits

Take advantage of our built-in deposit limits feature. This allows you to set daily, weekly, or monthly restrictions on the amount deposited.

Additionally, we recommend using tools that provide time reminders for when it's been an hour since your last session.

To maintain control over your gaming experience:

**Self-Exclusion Tools**: Activate a self-exclusion period: block access to our platform temporarily (min. 1 day) or permanently. Request assistance from one of our customer support team members, who can guide you through the process.

Reality Checks and Time Reminders

Stay aware of how much time has passed since your last gaming session with time reminders set up in the settings menu.

Our built-in reality checks feature will periodically pause gameplay to prompt reflection on your current state:

Cooling-Off Periods and Self-Exclusion Tools

Cool off from our platform by excluding yourself temporarily (min. 1 day) or permanently through our support team.

**Account Verification**: Ensure that all account information is accurate; verify age and identity before making any withdrawals.**Age Restrictions**:

Protection of Vulnerable Players

We're committed to supporting vulnerable players, providing dedicated resources for those struggling with addiction or seeking additional guidance on responsible gaming practices. Our team stands ready to help.

Recognize warning signs of problematic gambling early and seek support from qualified professionals when needed.

If you feel that your loved one is suffering from compulsive behavior:

Support Organisations or Professional Help Resources: Reach out to GamCare (UK), a dedicated resource for those struggling with problem gaming, offering confidential advice and counseling.